Shipping policy

Where we ship Vellmore Home ships to addresses within the United States only. We are not able to ship internationally, or to PO boxes and APO/FPO addresses, at this time. Order processing Orders are processed within 1–7 business days. Most orders are processed within 1–3 business days. Some items are prepared to order by our manufacturing partners, which can take up to 7. Orders placed on a weekend or public holiday are processed on the next business day. Delivery time Estimated delivery is 10–20 business days after your order is processed. These are estimates, not guarantees. Delays can happen during peak periods, severe weather, or carrier disruptions. Shipping cost Shipping is calculated at checkout and shown in full before you pay. There are no additional charges after checkout. Tracking You will receive a shipping confirmation email with tracking as soon as your order leaves our fulfilment partner. Please allow up to 5 business days for tracking to start updating. Split shipments Orders with more than one item may arrive in separate parcels on different days. There is no extra charge for this. Address accuracy Please check your shipping address carefully at checkout. We cannot be held responsible for orders delivered to an incorrectly entered address. If you spot a mistake, email us immediately and we will correct it if the order has not yet shipped. Late, lost or damaged parcels If your order has not arrived within 30 business days of the ship date, or arrives damaged, email us at vellmorehome@gmail.com with your order number and we will make it right. Questions Email vellmorehome@gmail.com or call 509-252-0625. We reply within 1–2 business days.