Tracking your order
When your order ships you will receive an email with a tracking number and a link. Click the link to see the latest status.
Tracking has not updated yet
Allow up to 5 business days after you receive the shipping email for tracking to start showing movement. Until the carrier scans the parcel into their network, the page may show no information. This is normal and does not mean anything is wrong.
I have not received a shipping email
Orders are processed within 1–3 business days. If it has been longer than that, check your spam or promotions folder first, then email us at judahraysmith@gmail.com with your order number.
My order is taking longer than expected
Estimated delivery is 10–20 business days after processing. Delays can happen during peak periods, severe weather, or carrier disruptions. If your order has not arrived within 30 business days of the ship date, email us and we will resolve it.
Items arriving separately
If you ordered more than one item, they may ship in separate parcels with separate tracking numbers and arrive on different days.
Still stuck?
Email judahraysmith@gmail.com with your order number and we will look it up for you.